We want you to love your purchase, so we offer free returns and exchanges within 60 days of receiving your order. You can exchange for a different product or receive a refund to your original payment method or digital store credit.
Refund to the original payment method
- Put in your order number and zip code and select "start a return or exchange"
- Click the item you want a refund for and choose 'Return'
- Tell us why you'd like a refund and continue with the return
- At the end, select "No thanks" and choose to get a refund back to your original payment method.
Refund to a digital gift card
- Put in your order number and zip code and select "start a return or exchange"
- Click the item you want a refund for and choose 'Return'
- Tell us why you'd like a refund and continue with the return
- At the end, select "No, thanks" and choose store credit.
Items can be exchanged for any other product(s) of equal or lesser value, digital gift cards, or your original payment method.
It takes 24-48 hours (excluding weekends) for your return to be processed. After that, your order ships back out to you immediately!
No, they never expire!
Our goal is to build trust with you and create a long-term relationship. We stand behind what we offer and hope that customers who shop with us know that if their purchase isn't right, we'll do whatever we can to fix it. We do our best to take care of you and treat you fairly and ask that you do the same with us.
We ask that you return/exchange at the original place of purchase. If your having difficulty, please contact us for more information.
We recommend you contact Amazon customer service, who will be happy to help you with a return or exchange request. Start by visiting Amazon’s customer service page here.
We're here to help; send us an email at support@sensorbrite.com